Guess what? Nigerian mobile operators have some exciting news! They have just adopted uniform USSD codes that were approved by the Nigerian Communications Commission (NCC). This means big changes for all of us!
In this article, you will learn all about the new USSD codes that are now being used by MTN, Airtel, Glo, and 9mobile. These codes cover a wide range of services like airtime recharge, checking balance, data purchase, and even linking your National Identification Number (NIN) to your mobile line. But don’t worry, I’ll give you all the details in the upcoming article, so stay tuned!
Uniform USSD codes for Nigerian mobile operators approved by NCC
Nigerian mobile operators have recently adopted uniform Unstructured Supplementary Service Data (USSD) codes, which have been approved by the Nigerian Communications Commission (NCC). As a result, the old USSD codes that were previously used by major operators such as MTN, Airtel, Glo, and 9mobile are no longer in use. This significant change aims to streamline and simplify the use of USSD codes across all networks.
Adoption of uniform USSD codes by Nigerian mobile operators
The adoption of uniform USSD codes by Nigerian mobile operators is a welcome development for customers. Previously, each mobile operator had their own unique set of USSD codes, which often led to confusion and inconveniences for users. For instance, a customer who had recently switched from one network to another would need to familiarize themselves with a completely new set of USSD codes. This incongruity created a significant hurdle for customers wanting to access basic services such as airtime recharge, checking airtime balance, or buying data.
Approval by the Nigerian Communications Commission (NCC)
The decision to implement uniform USSD codes across all mobile operators was approved by the Nigerian Communications Commission (NCC). The NCC, as the regulatory authority for the telecommunications industry in Nigeria, recognized the need to harmonize USSD codes to ensure convenience and improve customer experience. This move aligns with the NCC’s commitment to promoting fair competition and enhancing consumer satisfaction within the telecommunications sector.
Changes in USSD codes
With the adoption of uniform USSD codes, customers will no longer need to memorize or keep track of different codes for each mobile operator. The old USSD codes have been discontinued, and new codes for various services have been introduced. These new codes cover a wide range of services, including airtime recharge, checking airtime balance, borrowing airtime, buying data, sharing data, checking data balance, accessing value-added services, and even linking National Identification Numbers (NIN) to mobile lines.
Services covered by new codes
The new USSD codes have been designed to facilitate easy access to essential services provided by mobile operators in Nigeria. Customers can now use a simplified set of USSD codes to perform common tasks such as recharging their airtime, checking their airtime balance, or buying data bundles. Additionally, the new codes also provide options for borrowing airtime, sharing data with family and friends, and checking data balance.
Furthermore, the introduction of value-added services through USSD codes allows customers to explore additional offerings such as accessing news updates, entertainment services, and utility payments. The inclusion of a code to link National Identification Numbers (NIN) to mobile lines is also noteworthy, as it aligns with the government’s objective to promote the registration and validation of mobile users’ identities.
Transition period
While the adoption of uniform USSD codes is a significant step forward, not all network providers have fully implemented these changes. It is important to note that during this transition period, some old USSD codes may still be active and usable. Therefore, it is essential for customers to be aware of the new USSD codes specific to their mobile operator and to familiarize themselves with these codes to ensure smooth usage of services.
Unchanged codes
While there have been substantial changes in the USSD codes used by Nigerian mobile operators, it is important to highlight that certain codes have remained unchanged. Specifically, codes related to SIM registration, Do-Not-Disturb (DND) for unsolicited messaging complaints, and mobile number portability have not been affected by the transition to uniform USSD codes. Customers can continue to use these codes without any modifications or adjustments.
Conclusion
The adoption of uniform USSD codes by Nigerian mobile operators, as approved by the Nigerian Communications Commission (NCC), marks a significant milestone in the telecommunications industry. This move ensures convenience, simplicity, and enhanced user experience for customers across all networks, eliminating confusion and complications arising from the use of multiple USSD codes. The introduction of new codes for various services, such as airtime recharge, data purchase, and value-added services, further enhances customer convenience. Although not all network providers have completed the transition, customers can look forward to the full implementation of uniform USSD codes and the improved accessibility and efficiency they bring.
